Note: The job is a remote job and is open to candidates in USA. PSI Services LLC is a company that powers world leading tests and supports test-takers in achieving their dreams. The Partner Success Coordinator will support the GMetrix business through operational tasks related to the administration and implementation of content and service partners.
Responsibilities
- Help setup partners and implement their products with the GMetrix systems
- Help coordinate projects and tasks with internal teams (marketing, operations, and development)
- Maintain overall partner product health and viability, ensuring full offerings are enabled with necessary resources, then updating when needed
- Track and monitor projects for new product offerings and releases, while coordinating needs between internal and external users (partners, subject matter experts, and the content team)
- Maintain sales enablement files for partner products
- Assist with general account management for partnership, coordinating reports, communications, and support needs
Skills
- High school diploma or equivalent education al level expected
- 1-2 years experience in client management, account management, program or project management, or a related field
- Proficiency with Microsoft Office or equivalent programs is required (spreadsheets, word processing, presentations, email, meeting/messaging platforms, etc.)
- Bachelor's degree level preferred
- Experience using customer or development ticketing systems is preferred
- Experience with project management tools like Monday is preferred
Benefits
- 401k/Pension/Retirement Plan – with country specific employer %
- Enhanced PTO/Annual Leave
- Medical insurance – country specific
- Dental, Vision, Life and Short-Term Disability for US
- Flexible Spending Accounts – for the US
- Medical Cashback plan covering vision, dental and income protection for UK
- Employee Assistance Programme
- Commitment and understanding of work/life balance
- Dedicated DE&I group that drive core people initiatives
- A culture of embracing wellness, including regular global initiatives
- Access to supportive and professional mechanisms to help you plan for your future
- Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities
Company Overview
- PSI has over 70 years of experience providing worldwide testing solutions to corporations, federal and state government agencies, professional associations, certifying bodies and leading academic institutions. It was founded in 1946, and is headquartered in Olathe, Kansas, USA, with a workforce of 1001-5000 employees. Its website is https://www.psiexams.com.