Order Allocation Specialist (Shipping & Inventory)
Job Summary
We are a seasonal company seeking an experienced Order Allocation Specialist with a strong background in shipping, receiving, and inventory management (minimum of 5 years). This role is responsible for managing end-to-end order allocation and shipping operations, including EDI orders, drop shipping, and Shopify orders, while ensuring accuracy, efficiency, and on-time delivery.
This position requires the ability to perform in a fast-paced, high-volume environment, especially during peak seasons when order volume significantly increases. We are looking for someone who takes pride in the brand, understands the importance of presentation and accuracy, and is committed to delivering a high-quality customer experience through every shipment.
Key Responsibilities
- Oversee and manage the processing of all orders, including release, picking, packing, and shipment execution
- Allocate orders across multiple locations and ensure data accuracy within order systems
- Manage and process EDI and non-EDI orders, ensuring compliance with vendor and routing guides
- Handle large order volumes, prioritize tasks, and expedite shipments as needed
- Maintain daily communication with 3PL partners to ensure smooth shipping, receiving, and inventory control
- Track shipments and proactively flag delays, working closely with the sales team to resolve issues
- Coordinate with production teams regarding daily shipment updates and timelines
- Prevent chargebacks by ensuring all shipments meet retailer requirements and standards
- Coordinate pickups for domestic shipments with 3PL providers
- Maintain weekly shipping schedules, reports, and status updates
- Conduct regular meetings with 3PL partners to review performance and resolve operational issues
- Build and maintain strong relationships with buyers, ensuring satisfaction through accurate and timely order handling
- Ensure all orders reflect brand standards in accuracy, presentation, and customer expectations
Qualifications
- 5+ years of experience in shipping, logistics, or inventory management (preferably in apparel)
- Strong knowledge of EDI order processing, order allocation, warehouse operations, and 3PL coordination
- Experience with Shopify and drop shipping operations
- Proficiency in Excel for reporting and inventory tracking
- Self-starter with the ability to work independently in a remote environment
- Ability to work under pressure and meet tight deadlines during peak seasons
- Strong attention to detail with an appreciation for brand integrity and presentation
- Excellent written and verbal communication skills
- Strong organizational, time management, and problem-solving abilities
Salary & Benefits
- Competitive salary (based on experience)
- Health insurance
- 401(k) plan
- Fully remote (work-from-home) environment