[Remote] Customer Success Representative – AI-Powered Fitness Technology (Remote, North America)

Note: The job is a remote job and is open to candidates in USA. Love Recruitment International is a global recruitment agency specializing in connecting talent with industry-leading roles. They are seeking a Customer Success Representative to link their AI solution with the success of fitness industry clients, focusing on client onboarding, engagement, and delivering expert training. Responsibilities • Owning client onboarding, engagement, and long-term success • Delivering expert-level training, implementation, and guidance • Monitoring account health, anticipating issues, and resolving them proactively • Leading business reviews that demonstrate clear ROI and business outcomes • Working cross-functionally with Sales and Product to drive retention, growth, and continuous improvement • Becoming a platform expert and trusted advisor to your accounts Skills • Based in North America and comfortable working remotely • Strong work ethic and high-performance mindset — you thrive in demanding environments • Exceptional curiosity, detail orientation, and data fluency • Able to translate complex, technical ideas into clear business value • Passionate about AI, automation, and the fitness industry • Strong communicator with confidence in handling diverse stakeholders • One of the following backgrounds would be ideal: A top-performing graduate in a technical or analytical field (e.g. Data Science, Business Analytics, Engineering) • 1+ years in a detail-oriented, analytical role (e.g. QA, Tech Support, Ops Analyst) • Previous management experience in a fitness or health club setting with a data-driven mindset and an aptitude for technology Benefits • Remote Work: Fully remote role across North America • Growth: Fast-track progression for those who consistently overdeliver • Exposure: Daily engagement with advanced AI technology and real-world client use cases in fitness • Impact: Join a fast-scaling tech team where your work directly improves outcomes across fitness businesses worldwide Company Overview • Global Specialist Fitness Recruitment Love Recruitment International is a specialist fitness recruitment agency based in London with a global reach. It was founded in undefined, and is headquartered in , with a workforce of 2-10 employees. Its website is https://www.loverecruitmentinternational.com.