[Remote] Consultant II Domestic Relocation

Note: The job is a remote job and is open to candidates in USA. Anywhere Real Estate Inc. is a leading company in global talent mobility and corporate relocation services. They are seeking an International Assignment Consultant II who will serve as the navigator of the relocation process for international assignees, managing various aspects of relocation activities and ensuring compliance with policies and standards. Responsibilities • Maintain an assigned caseload while providing single point of coordination for all phases of international relocation activities on behalf of the Client as outlined in contractual agreement. • Demonstrate knowledge of Cartus products and services in all interactions; Deliver Cartus products and services to assigned customers according to Cartus and Client standards, programs and policies • Manage CAD report to ensure Service Status Maintenance compliance and move milestones • Maintain and enhance relationships with internal Cartus departments and external suppliers. • Manage and maintain data within Cartus systems to adhere to Cartus and Client audit requirements. • Identify areas of improvement; relating to services, processes and policies. • Recognize, identify and promote opportunities to generate increased revenue • Participate in special projects as needed Skills • Remote- must be located in Canada and a Canadian Citizen • Must be bilingual (French and English) • Bachelor's degree or equivalent work experience required. • Customer service experience required • Demonstrates ability to be proactive and excel in a fast-paced environment • Proficient computer skills and in-depth knowledge of relevant software and systems (Microsoft Outlook, Excel, etc.) • Positive performance and attendance history. • Customer advocacy and superior customer service skills • Clear and concise written and verbal communication skills • Strategic thinker - strong judgment and decision-making skills • Interpersonal / Influencing skills • Detail oriented; ability to multitask • Strong relationship management skills. • Organizational and planning skills. • Proficient in being proactive. • Excellent problem analysis and problem-solving ability • Ability to understand and adapt to customer, client and business needs. • Independent thinker, who also works well in a team • Cultural awareness • Innovative and resourceful • Ability to be flexible • Manage stress and pressure • Previous experience with international relocation preferred Company Overview • Anywhere Real Estate Inc. (NYSE: HOUS) is moving the real estate industry to what's next. It was founded in 2006, and is headquartered in Madison, New Jersey, USA, with a workforce of 5001-10000 employees. Its website is https://www.anywhere.re.