About the position
Join Aon's Construction & Infrastructure claims team as a Senior Claim Consultant - Construction & Infrastructure based in Chicago. In this client-facing role, you will serve as the primary point of contact for our clients, managing and coordinating liability claims with precision and professionalism. You'll play a critical role in evaluating claim details, organizing case information, and ensuring timely communication and resolution. This is a hybrid role with the flexibility to work both virtually and from our Chicago office.
Responsibilities
• Program review for accurate reserving
• Maximizing claims service and advocating for expanded view of coverage
• Advocating for expedited claim resolution
• Ensuring timely return of collateral
• Identifying opportunities to reduce client's total cost of risk
• Collaborating with carriers to reduce client experience modification factor
• Working with risk control colleagues to ensure project safety
• Collaboration with Aon resources for other claims and operational issues
• Collaboration with claims and broking teams to identify optimal coverage forms and match client needs with appropriate coverage terms
Requirements
• 10+ years of experience working with Liability Claims, with a focus on Construction and/or Infrastructure clients in Illinois and throughout the Midwest
• Proven client facing skills including effective presentations & communications
• Effective working knowledge of carrier underwriting practices & processes
• Proven leadership skills in working with teams and ability to work with clients and to successfully exceed client expectations
• Proven organization and ability to work with others
• Experience in resource deployment and utilization management
• Strong interpersonal skills, with the ability to interact effectively at various levels
• Successfully operates in a fast-paced driven environment that requires the ability to handle multiple tasks simultaneously
• Proficient in Microsoft Office suite of products
Benefits
• 401(k) savings plan with employer contributions
• Employee stock purchase plan
• Consideration for long-term incentive awards at Aon's discretion
• Medical, dental and vision insurance
• Various types of leaves of absence
• Paid time off, including 12 paid holidays throughout the calendar year
• 15 days of paid vacation per year
• Paid sick leave as provided under state and local paid sick leave laws
• Short-term disability and optional long-term disability
• Health savings account
• Health care and dependent care reimbursement accounts
• Employee and dependent life insurance and supplemental life and AD&D insurance
• Optional personal insurance policies
• Adoption assistance
• Tuition assistance
• Commuter benefits
• Employee assistance program that includes free counseling sessions
• Global Wellbeing Days