Hyatt is a place where high expectations aren’t just met- they’re exceeded. We believe our customers select Hyatt because of our caring and attentive associates who work hard to provide efficient service and meaningful experiences.
Requirements
• Review event sales contracts and schedule payments.
• Follow up with customers and hotel staff to ensure deposits and prepayments are collected and posted timely.
• Guide customers through the credit application process to ensure enough credit is established to cover their event.
• Make post-event invoice adjustments and corrections.
• Collect final payments and send out billing to customers.
• Report credit, payment, and billing progress to hotels weekly via account notes.
• Reconcile holding accounts to ensure payments are accurately credited toward customer accounts.
• Answer customer inquiries regarding payments and billing.
Benefits
• Health and welfare programs
• Hyatt retirement savings plan
• Educational assistance
• Employee stock purchase program
• 12 free room nights for full time associates after 90 days of service
• Community involvement
• Wellness reimbursement