Job Description:
• Coordinate operational processes related to onboarding, contract transitions, and offboarding for interns, freelancers, and full-time staff members.
• Support payroll preparation for short-term contracted staff members (interns and freelancers) by ensuring staff data, entity allocation, contracting, and compensation records are accurate and up to date.
• Maintain accurate staff records across internal systems, ensuring consistency in information such as roles, reporting lines, entity allocation, and compensation data.
• Maintain clear, up-to-date People Operations processes to ensure consistent execution of support workflows, and track SLA performance to support timely, reliable staff support.
• Respond to staff requests, providing timely, quality, clear, and helpful guidance while ensuring adherence to established procedures and SLAs.
• Coordinate operational workflows with shared services teams, ensuring dependencies, key handoffs, and critical alignment points are clearly tracked and monitored.
• Handle sensitive staff information with strict confidentiality and professionalism, ensuring appropriate access controls and data protection practices are in place.
Requirements:
• 1–3 years of experience supporting operational workflows in HR, People Operations, or a similar administrative or operations role.
• Exposure to HRIS platforms, payroll systems, or staff data management processes.
• Familiarity with processes such as onboarding, offboarding, payroll coordination, or contract administration.
• Capacity to create or maintain documentation for procedures and internal processes (e.g, SLAs, HR policies, etc.)
• High attention to detail and a commitment to accuracy.
• Strong proficiency in Google Workspace, especially Sheets, Slides, and Docs.
Benefits:
• Health insurance
• Flexible work arrangements
• Professional development opportunities