Join arenaflex, a world-renowned e-commerce leader, in shaping the future of search customer experience. As a Senior Product Manager - Technical, Search Customer Experience, you will play a pivotal role in developing innovative search solutions that empower hundreds of millions of customers worldwide. With a focus on delivering exceptional customer experiences, you will lead cross-functional teams to create powerful, customer-focused search features and technologies that drive revenue and growth.
**About arenaflex**
arenaflex is a customer-obsessed company that revolutionized the way people shop online. With a relentless focus on innovation and customer satisfaction, we continue to push the boundaries of e-commerce. Our Search Customer Experience team is at the forefront of this effort, leveraging cutting-edge technologies like machine learning, data mining, and big data to create seamless and intuitive search experiences.
**Key Responsibilities**
As a Senior Product Manager - Technical, Search Customer Experience, you will be responsible for:
* Developing a new core search product that inspires customers, enables them to browse unfamiliar product categories, and explore the lay of the land on search
* Defining the CX vision, developing an actionable product roadmap, and coordinating with tech, science, infrastructure, and UX teams
* Working with global teams, including internal Search customers and external tech partners, to identify and prioritize needs
* Effectively influencing up and across the organization to drive clarity from ambiguity
* Synthesizing a variety of technologies and capabilities into high-quality search experiences that customers love
* Collaborating with cross-functional teams to deliver results, weighing technology alternatives, and being comfortable with products using machine learning and AI generative content
**A Day in the Life**
As a Senior Product Manager - Technical, Search Customer Experience, you will thrive in a dynamic, fast-paced environment that requires:
* Diving deep into data to inform product decisions
* Developing well-honed analytical skills to drive business outcomes
* Excellent communication strategies to effectively collaborate with stakeholders
* Experience with executive-level reviews and preparing documentation for senior executives
* Comfort interacting with technical software development teams
* Ability to manage customer-facing technical products and guide cross-functional teams through influence versus direct management
**About the Team**
Joining the Search Customer Experience team at arenaflex, you'll experience the benefits of working in a dynamic, entrepreneurial environment while leveraging the resources of a world-leading e-commerce company. Our team is highly customer-centric, team-oriented, and located in our offices in Seattle, WA.
**Basic Qualifications**
* Bachelor's degree
**Preferred Qualifications**
* Experience owning/driving roadmap strategy and definition
* Experience owning feature delivery and tradeoffs of a product
* Experience contributing to engineering discussions around technology decisions and strategy related to a product
* Experience managing technical products or online services
* Experience representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
**Compensation and Benefits**
arenaflex offers a total compensation package that includes a base salary, equity, sign-on payments, and other forms of compensation, in addition to a full range of medical, financial, and/or other benefits. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market.
**Join the arenaflex Team**
If you're passionate about delivering exceptional customer experiences and driving innovation in search customer experience, we encourage you to apply for this exciting opportunity. As a Senior Product Manager - Technical, Search Customer Experience, you will be part of a dynamic team that is shaping the future of e-commerce. Apply now and join the arenaflex team in creating a world-class search experience for our customers.
**Apply Now**