Are you a customer service and sales professional looking for a challenging and rewarding role that offers flexibility and growth opportunities? Do you have a passion for delivering exceptional customer experiences and driving sales growth? If so, we have an exciting opportunity for you to join arenaflex as a Full Stack Customer Service and Sales Representative in our Work from Home program.
**About arenaflex**
arenaflex is a leading global communications and technology company that is committed to delivering innovative solutions and exceptional customer experiences. With a rich history of innovation and a strong commitment to customer satisfaction, arenaflex is the perfect place for customer service and sales professionals who are passionate about delivering outstanding results.
**Job Summary**
As a Full Stack Customer Service and Sales Representative, you will be responsible for providing exceptional customer service and sales support to arenaflex customers across a range of products and services. You will be the voice of arenaflex, delivering personalized solutions and recommendations to customers, and driving sales growth through effective sales strategies and techniques.
**Key Responsibilities**
* Provide exceptional customer service and support to arenaflex customers across a range of products and services
* Drive sales growth through effective sales strategies and techniques
* Utilize creative problem-solving skills to address complex customer questions and concerns
* Navigate multiple tools and systems to update customer accounts and maintain records
* Provide personalized recommendations for arenaflex products and services
* Meet monthly sales goals and deliver outstanding customer experiences
* Collaborate with internal teams to resolve customer issues and provide effective solutions
* Stay up-to-date with changes to technology and applications to provide the best resolution for customers
**What You Can Expect**
* Competitive pay starting between $16.20 to $18.87 per hour
* Additional compensation up to $3000 a month, when you meet your sales goals and performance expectations
* Paid training and resources to support your success
* Excellent benefits package with medical/dental coverage, 401(k) plan, tuition reimbursement, and paid time off
* Employee Discounts of up to 50% off on eligible AT&T wireless plans, wireless accessories, AT&T Internet, AT&T phone, and AT&T wireless home phone
**Requirements**
* Call center or customer service experience
* Flexibility to work any schedule during hours of operation is essential
* Specific job assignments may require day, evening, weekend, or holiday hours
* Occasional overtime may be required
**Work from Home Requirements**
* You will need verified internet service (secure, reliable, and dedicated high-speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection)
* arenaflex will provide all of the equipment you'll need to get started (keyboard, monitor, computer, mobile device, etc.)
* Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.)
* You will need to participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.)
**Career Growth Opportunities**
* arenaflex offers a range of career growth opportunities, including training on the latest technology, devices, and products, services, and promotions
* You will have the chance to round out your experience and develop new skills to take your career to the next level
**How to Apply**
If you are a motivated and results-driven customer service and sales professional who is passionate about delivering exceptional customer experiences and driving sales growth, we encourage you to apply for this exciting opportunity. Please submit your application through the link below.
**Contact Us**
If you have any questions or would like to learn more about this opportunity, please don't hesitate to contact us. We look forward to hearing from you!