• ** WebCam interview*** Long term project *** LinkedIn Must*** Remote *** W2 Only ***
SCOPE OF THE PROJECT :-
This will be a 12 month contract working for the client in design and development of the environment, Window systems and images, technical and engineer support, and one-on-one training to identified System Administrators.
DAILY DUTIES / RESPONSIBILITIES:-
• Mid-Senior level Citrix VDI Architect will be responsible for providing level-2 and level-3 technical support for Citrix/XenApps server environment.
• This position will analyze and evaluate major system project requirements of considerable complexity requiring a thorough understanding of all parameters affecting and interfacing with the system.
• Review user requirements and provide direction in the identification of problem and potential resolution. Provide analytical support in the conceptualization, development and implementation of complex, multiple inter-linked systems.
• Define system objectives and prepare system design specifications to meet user requirements and satisfy interface problems.
Key Responsibilities:-
• * Providing level-2 and level-3 technical support for Citrix / XenApps server environment
• Monitoring of VDI platform with various client tools Netscaler, ControlUP
• Support will include:
• VDI End-User Sessions
• VDI Stack
• Level-2 management and technical support
• Ensuring virtual sessions are working as intended
• Handling IT- VDI related requests or inquiries received by client helpdesk
• Ensuring all Citrix platform server systems under management have updated software patches
• XenDesktop Broker including VDI monitoring and alerting support of the Citrix /VMware applications which are responsible for delivery of the virtualized desktop or applications
• Ensure high levels of client satisfaction for the products/solutions which are supported
• Addresses all technical questions around VDI and Citrix
• Participate in client meetings to update team members
• Ability to be the technical Subject Matter Expert within the Environment
• Deploy and support core Microsoft services, AD, ADFS, DNS & DHCP, WSUS and Group Policy
Qualifications Skills, Experience & Qualifications
• Advanced system testing tool knowledge & experience.
• Strong technical experience with the following technologies.
• Ability to work well within a team environment.
• Experience with Workflow analysis.
• Technical collaboration for client problem solving.
• Ability to apply best practices to ensure maximum amount of production.
• Ability to provide one-on-one training to teammates.
Required Skills (Rank in Order of Importance):-
• 5+ years of experience with Citrix XenApp.
• 5+ years of experience with XenServer Administration.
• 5+ years of experience with Microsoft Windows Servers.
• 5+ years of experience with Citrix App Layering.
• An Associate degree in computer science or a related field, or equivalent relavent experience.
Preferred Skills (Rank in Order of Importance):-
• Experience troubleshooting systems, identifying root cause, and creating action plans to resolve issues.
• Experience working within complex VDI environment.
Required Certifications:-
• Citrix Administrator certification.
Additional Skills:-
• Adaptable, flexible, and self-motivated with strong technical and problem solving skills.
• Ability to effectively communicate with large or small groups of people through written or spoken communication.
• Must be a self-starter demonstrating the willingness to address / resolve ambiguity and conflict.