About the position
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
Enterprise Comms & MarTech Experiences (ECMX) enables high quality, innovative marketing through marketing campaign consultation & execution; and developing best-in-class products & processes which modernize the end-to-end marketing ecosystem. Every year, we help our business and marketing partners across the enterprise launch more than 28,000 marketing campaigns worldwide. The Communications Compliance Review (CCR) team within ECMX is responsible for consulting with marketing content creators, helping them develop effective and compliant advertising, and ultimately reviewing and approving marketing creatives to ensure they conform with all applicable regulations, legal requirements, Brand guidelines and internal policies.
CCR is seeking candidates who will work with a wide group of Marketing business partners to consult on marketing content, launch marketing campaigns, and ensure American Express marketing supports strategic business objectives and meets compliance standards.
Responsibilities
• Ensure American Express marketing materials meet all regulatory, legal, Brand and company standards
• Work with Marketing partners to develop compliant yet effective marketing and advertising content
• Be the final reviewer and approver of American Express advertising before it goes to market
• Own critical marketing processes like managing marketing content databases and Digital Asset Managers, creative development committees, creative review processes, operational controls and projects to update marketing content in our marketing channels
• Maintain strong partnerships with Product Management, Marketing, Compliance, GCO, Control Management, and other key partners
• Identify and support process improvements to enhance the creative process and to promote agility and efficiency
Requirements
• 3+ years of marketing operations
• advertising and/or creative review experience
• 2+ years in a Compliance, Legal and/or Quality Assurance role
• Bachelor's degree
Nice-to-haves
• Extreme attention to detail and organization, with the ability to retain and enforce a complex set of advertising compliance requirements.
• Strong leadership skills and strong customer focus with emphasis on consultation and collaboration.
• Ability to communicate complex concepts and direction clearly and persuasively, in both written and oral format. Can work with marketing partners to 'get to yes' when the initial creative approach doesn't work.
• Ability to work both independently and collaboratively.
• Ability to manage multiple tasks, take on new responsibilities and prioritize work in a dynamic, deadline intensive environment.
• Proven ability to develop and maintain strong working relationships with business clients, stakeholders, and colleagues.
• Capacity to be agile, open-minded, comfortable, and confident operating in "gray space" where decisions and accountability rest with you.
• Strong work ethic and personal accountability.
• Familiarity with consumer banking regulations
Benefits
• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities